my|Courses:

Technical Requirements for MyCourses

 

Desktop Browsers

 

For a complete list of supported browsers, please visit: https://documentation.brightspace.com/EN/brightspace/requirements/all/browser_support.htm?Highlight=browser

 

Tablet Browsers

 

For a complete list of supported browsers, please visit: https://documentation.brightspace.com/EN/brightspace/requirements/all/browser_support.htm?Highlight=browser

 

 Note about Browsers

Browsers change and update on a regular basis. If you are having trouble accessing a course or content within a course, complete the System Check available on the MyCourses login page (https://mycourses.spcollege.edu) and follow the instructions. If issues continue, contact the Helpdesk at 727-341-4357 or onlinehelp@spcollege.edu.

 

Internet Connection

Access to a reliable broadband Internet connection is required online courses at SPC. Be aware that wired connections to home broadband solutions are generally more reliable than wireless connections. Depending on your internet connection speed, you may want to avoid using Internet services such as Netflix, YouTube, and other streaming media applications while accessing time-sensitive materials in MyCourses, especially during timed and proctored tests. Finally, please note that a limited data plan may prove problematic, as many courses contain video and other data-intensive content which could put you over your data cap.

 

Mobile Devices

Although smartphones, tablets and other mobile devices work well for many online course applications, they may not be suitable for all tasks, particularly test taking. We strongly suggest that you use a traditional desktop or laptop computer when taking an online assessment. Support for file uploads, viewing multimedia, and publisher content varies and cannot be guaranteed across all mobile platforms.

 

Automated System Check

Not sure if your system is compatible with MyCourses? Click here to run our automated system check.

 

File Types & Free Copy of Office 2016 for Students

Also, make sure to view this important information on file types as well as information on receiving a free copy of Microsoft Office 2016 for your PC or Mac. Click here for more information.

 

Importance of File Types

When you attach a file to a dropbox, email, or discussion, it is important to keep in mind the type of file you are attaching. The most common file type of files are created in Microsoft Word will either be .docx or .doc.These files are the most accessible by your instructors and are the recommended file types for submission to dropboxes, emails or discussions in the MyCourses system.
 

Downloading Microsoft Office 2016

If you are a currently enrolled student, you can get a free copy of Microsoft Office 2016 for either your PC or Mac computer. Steps for downloading Microsoft Office 2016. If you have questions or need assistance downloading this software, please contact the Helpdesk at 727-341-4357 or onlinehelp@spcollege.edu.
 

Not Using Microsoft Office?

If you are using an alternative to Microsoft Office, such as Apple’s Pages software or OpenOffice, Google Docs, LibreOffice, Microsoft Works/WordPerfect, etc., your instructor may be unable to open files that you submit to the course. It is recommended that you save all documents you submit to MyCourses using the Rich Text Format (.rtf) or as a .docx or .doc to avoid these compatibility issues.

Learn More About Saving as Rich Text Format (.rtf)

 

Note: Different SPC colleges and programs may have specific technical requirements, please check with your college (department) and your course syllabus for details.

Was this information helpful?

This form is for providing feedback regarding the resources contained in the MyCourses Support and Student Services Hub. If you need assistance with another matter you should contact the relevant department directly. Our list of Help and Support Resources for SPC Students can point you in the right direction.

Please include your student number, if you have one, to help process your request faster.

Thank you for your feedback.

An error occured submitting your feedback, please try again later.

Working...